We aim to provide an extensive range of high quality, trendy kitchen products, together with a professional service dedicated to our valued customers from all over the world.

In order to guarantee our customers an amazing shopping experience, all items are individually inspected by our Quality Control Team before shipment. Our Customer Support Center is always at your service.

 30 Day Returns Warranty

If for any reason you are dissatisfied with any item(s) purchased from Yooooga.com, simply contact us. You can return the product within 30 days after receiving the delivery. We will always offer the best solution for our customers.

30-Day Money-Back Guarantee for Any Reason

Yooooga.com offers 30-day worry free warranty for every item we sold. Undamaged products may be returned for a full refund for any reason within 30 days of the date the item was shipped. Once the returned item arrives back in our warehouse for inspection, the refund process will begin. Please note that returned parcel must meet the following criterias
 
● Returns must include all accessories
● Items must include original packaging
● For non-quality related warranty claims, the buyer is responsible for shipping costs
● For non-quality related warranty claims, we refunds the cost of purchasing the product itself

* Returns may be rejected if product does not meet the above requirements
 

If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.

If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.

For orders that exceed 30-day money back period, if it is a quality-related issue

All quality-related defects on items sold directly by us are covered by an 18-month warranty, starting from the date of purchase.

Process:

● Buyer must provide sufficient proof of purchase

* What is valid proof of purchase?

● Order number from online purchases made through our site


Not Covered Under Warranty:

● Products without sufficient proof of purchase
● Lost or stolen products
● Items that have expired their warranty period
● Free products
● Repairs through 3rd parties
● Damage from outside sources
● Damage from misuse of products (including, but not limited to: falls, extreme temperatures, water, operating devices improperly)

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For NEW FRIEND

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T & C applies, Yooooga.com reserve the right of final explanation.